Terms & Conditions

1. Introduction

Welcome to Khadigram. By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue the use of our website immediately.

These terms apply to all visitors, customers, and users who access or use our website and services.

2. Eligibility

By using this website, you represent that:

• You are at least 18 years old or have parental consent.
• You provide accurate and complete information.
• You comply with applicable laws and regulations.
• You will not misuse or disrupt the website.

3. Products & Services

Khadigram specializes in handcrafted khadi apparel and related products. Due to the artisanal nature of khadi fabric, slight variations in texture, weave, color, and finish may occur.

• Product images are for representation purposes.
• Minor variations are part of authentic craftsmanship.
• Availability may change without prior notice.
• We reserve the right to discontinue products at any time.

4. Pricing & Payments

All prices displayed on the website are listed in the applicable currency and are subject to change without notice.

Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

We strive to deliver all orders within the estimated timeframe. Delivery timelines may vary depending on location, logistics partners, public holidays, and unforeseen circumstances.

• Shipping timelines are estimates.
• Delays may occur during peak seasons.
• Customers must provide accurate shipping information.
• Additional duties or taxes may apply for international orders.

6. Returns & Exchanges

Customers may request returns or exchanges according to our return policy. Returned products must be unused, unwashed, and in original packaging with all tags intact.

• Return requests must be initiated within the eligible period.
• Customized products may not qualify for return.
• Refund processing times may vary depending on payment providers.
• Shipping charges may be non-refundable where applicable.

7. Intellectual Property

All content on this website, including logos, graphics, photographs, designs, product descriptions, text, and branding elements, is the intellectual property of Khadigram.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited without written permission.

8. User Conduct

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to systems.
• Upload harmful code or malware.
• Disrupt website operations.
• Submit misleading or fraudulent information.

9. Limitation of Liability

Khadigram shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant purchase.

10. Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information in accordance with that policy.

11. Changes to Terms

Khadigram reserves the right to update, modify, or replace these Terms and Conditions at any time. Changes become effective immediately upon publication on the website.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of competent courts.

13. Contact Information